Do you offer Cash on Delivery?
Yes. You pay the courier in cash when your order arrives. Card payments are coming soon.
How long does delivery take?
Typically 2–3 working days across all seven Emirates, provided your address and phone number are correct.
Do you deliver outside the UAE?
We currently ship within the UAE and to Saudi Arabia, Kuwait, Qatar, Bahrain and Oman. Delivery times outside the UAE are longer.
Is delivery free?
Delivery is free on all orders within the UAE.
Can I return a product?
Yes — unopened items can be returned within 7 days. See our Refund & Replacement Policy.
Are your products genuine?
Yes. We source from authorised suppliers and we do not sell counterfeit goods.
How do I track my order?
We message you on WhatsApp with tracking details once your order is dispatched.